This Privacy Policy describes how Zansèt zansetcollection.com , a brand dedicated to Haitian-inspired apparel and tennis equipment, collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.
1. The Information We Collect
We collect information about you to fulfill your orders, provide customer support, and improve our services.
A. Information You Directly Provide
This is information you voluntarily give us when you interact with the Site, typically when placing an order or registering for an account:
- Identity & Contact Data: Name, billing address, shipping address, email address, and phone number.
- Transaction Data: Details about the products you purchase apparel, footwear, tennis equipment.
- Payment Data: We do not store full credit card details. Payment information is securely transmitted to and processed by our third-party payment processors PayPal, Stripe.
B. Information Collected Automatically (Usage Data)
When you visit the Site, we automatically collect certain data about your device and activity:
- Device Information: IP address, web browser type, time zone, and some of the cookies that are installed on your device.
- Browsing Information: Details about how you interact with the Site, including the web pages or products you view, what websites or search terms referred you to the Site, and clickstream data.
We collect this Usage Data primarily using Cookies, which you can control via your browser settings.
2. How We Use Your Information
We use the Personal Information we collect to:
- Fulfill Orders: Process your payment, arrange for shipping, and provide you with invoices and order confirmations.
- Customer Support: Respond to your inquiries, questions, and requests.
- Marketing & Communication: Communicate with you about our products, services, and promotions only if you have opted-in to receive these communications.
- Improve Our Site: Analyze how our customers browse and interact with Zansèt to improve our product offerings, site design, and marketing efforts.
- Security: Screen for potential risk or fraud.
3. Sharing Your Personal Information
We share your Personal Information with third-party service providers who help us operate our business and fulfill our commitments to you.
- Business Partners: We share necessary data with companies that provide services on our behalf, such as:
- Payment Processors: To securely process your purchase transactions.
- Shipping Carriers: To deliver your Zansèt products name and address.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell or rent your Personal Information to any third parties for monetary consideration.
4. Your Rights
Depending on your location, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted.
- Opt-out of Marketing: You can unsubscribe from our marketing email list at any time by clicking the “unsubscribe” link included in every promotional email.
- Access & Deletion: To exercise your rights regarding your personal data, please contact us using the information provided below.
5. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. This retention is necessary for accounting, tax, and legal requirements.
6. Changes to this Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised “Effective Date.”
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or postal mail at the details below:
Zansèt contact@zansetcollection.com